A top Microsoft executive says the company is taking a contrarian stance in the AI era—betting on human-centered optimism rather than automation or attention-driven design.
In a statement unveiling the Copilot Fall Release, Mustafa Suleyman, CEO of Microsoft AI, says the company’s mission is to build technology that should “work in service of people,” and not the other way around, ever.
Instead of developing an AI that replaces human judgment, Microsoft says it is designing its systems to help people come up with better decisions, while sparking creativity and deepening connections.
“There’s a lot of noise around AI. Headlines, hype, fear. At Microsoft AI, we want to change the outlook. We’re betting on optimism in a time of cynicism.”
In Copilot’s latest update, Suleyman says the firm is launching 12 new features in service of its AI mission.
At its core is Groups, a shared experience where up to 32 people can co-write, brainstorm or study together, with Copilot summarizing threads, proposing options, tallying votes and splitting tasks.
Creativity takes center stage with Imagine, a collaborative space where users can explore and remix AI-generated ideas. Each post can be liked and adapted, building what Suleyman calls a “dynamic ecosystem where creativity multiplies.”
Personalization drives much of the update. Mico, a new expressive visual presence, reacts through color, motion and animation to make conversations more natural and empathetic. New conversation styles, such as Real Talk, allow Copilot to challenge assumptions respectfully.
Two of the new capabilities focus on real-world impact. Copilot for Health grounds answers in trusted sources such as Harvard Health and can match users with doctors by specialty and location. Learn Live transforms Copilot into a Socratic voice tutor that guides students through complex topics with visuals and interactive questions.
The rest includes Memory & Personalization, Connectors, Proactive Actions, Pages, Copilot Search, and deep integrations across Edge and Windows.
Suleyman notes that the goal is not to build addictive products, but companions that adapt to users and respect boundaries.
“As we build this, we’re not chasing engagement or optimizing for screen time. We’re building AI that gets you back to your life. That deepens human connection. That earns your trust.”
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