Bank of America’s AI assistant Erica tops three billion client interactions, underscoring the bank’s heavy reliance on automation while reducing demand for human service. Launched in 2018, Erica now averages more than 58 million interactions per month and has assisted nearly 50 million users, according to Bank of America. Clients have spent more than 18.7 million hours conversing with the virtual assistant, which the bank says provides accurate answers in 98% of cases. Executives say the tool helps clients manage spending, budgeting, and investments, while easing pressure on call centers. “Erica has been learning from our clients for many years,…
Author: Henry Kanapi
Henry Kanapi
Henry Kanapi is a journalist and editor covering the intersection of artificial intelligence, financial markets, and technology disruption. He has sourced, written, and edited thousands of stories on crypto, banking, and macroeconomics as Senior Editor at The Daily Hodl, where he helped shape coverage for an audience of over two million monthly readers. At CapitalAI Daily, Henry brings a decade of newsroom experience to fast-paced reporting on AI breakthroughs, market shifts, fraud cases, and regulatory battles. His focus is on accuracy, clarity, and exposing how money moves in the age of artificial intelligence. Henry’s work has been cited by leading financial outlets, investment firms, and research communities tracking the future of markets. He is committed to a high editorial standard rooted in transparency and trust.
Microsoft is racing the clock on quantum security, pledging to shield its cloud and software by 2029, four years before its own full transition deadline and two years ahead of U.S. government mandates. The strategy, revealed this week in Microsoft’s Quantum Safe Program, commits to enabling quantum-safe capabilities across its products and services before the decade closes, with full transition targeted by 2033. By comparison, the National Security Agency (NSA) requires quantum-safe algorithms in all new national security systems by 2027 under Committee on National Security Systems Policy 15, but most government timelines do not project completion until 2035. The…
A top technology analyst at Wedbush Securities says the stock market’s current sell-off won’t derail the biggest wave in modern investing. Dan Ives of Wedbush, a Los Angeles-based investment firm with $5.7 billion in assets under management, argues artificial intelligence marks the start of the fourth industrial revolution, one he values as a trillion-dollar opportunity. “This is the fourth industrial revolution,” Ives tells CNBC. “I view this as a trillion-dollar opportunity that we’re just starting to see play out.” “This is not dot-com. This is not crypto. This is not 3D printing,” he says. “This is as transformational as it…
Security researchers say a new class of agentic AI browsers is exposing users to theft, entering card details on fraudulent checkout pages and clicking through phishing traps. In controlled trials, cybersecurity arm Guardio Labs built a simulation called Scamlexity to test how AI agents respond inside scam environments. Instead of flagging danger, the bots followed instructions blindly, paying fake merchants, handing over data, and even navigating deeper into malicious sites. Guardio says, “Not only did the agents willingly complete fraudulent transactions, they also failed to recognize the obvious signs of phishing. This behavior highlights the severe risks in trusting AI…
Raymond James chief market strategist Matt Orton says the latest bout of selling is less collapse than an opportunity. In a new CNBC interview, Orton is urging investors to treat volatility as a headfake in an ongoing bull market. “I think this rotation that we’re starting to see is probably another head fake,” Orton says, pointing to durable growth themes tied to artificial intelligence and related sectors. “It doesn’t mean that breadth and balance in portfolios isn’t working because it absolutely is.” Orton describes signs of exhaustion in some of the most crowded trades, citing CoreWeave’s disappointing earnings as an…