A new study shows that top corporate executives believe that the time for humans to do IT work without AI assistance is coming to a close.
A study conducted by business and technology insights firm Gartner in July of this year surveyed more than 700 chief information officers (CIOs) about the potential impact of AI on company workflows.
The survey finds that chief information officers expect no IT work will be done by humans alone by 2030, underscoring how deeply artificial intelligence is expected to embed into the technology workforce. Data also shows that 75% of IT work will be done by humans augmented with AI and 25% will be done by AI alone.
Alicia Mullery, VP analyst at Gartner, says the incoming change means companies must balance technological and human readiness.
“AI readiness means AI can help you find value and effectively meet the needs of specific use cases. Human readiness is about whether you have the right workforce and organization to capture and sustain AI value.”
Looking ahead, Gartner expects AI to have a neutral impact on global jobs through 2026. The firm also believes that AI-driven augmentation and automation will lead to more than 500 million net new human jobs in the next 10 years as companies realign around new capabilities.
Says Gartner chief of AI research Daryl Plummer,
“AI is not about job loss. It’s about workforce transformation. CIOs should start transforming their workforces by restraining new hiring (especially for roles involving low-complexity tasks) and by repositioning talent to new business areas that generate revenue.”
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