New data from Bloomberg Intelligence shows a shift in how corporate leaders view artificial intelligence, with global firms looking to hire more employees as they chase gains in AI productivity and efficiency.
In a new Bloomberg interview, Bloomberg Intelligence senior analyst Matthew Bloxham reveals the results of a survey involving 604 C-suite executives spanning nine industries around the world.
Bloxham says the findings show that operational efficiency, not profit gains, is the strongest pull for AI adoption.
“I think what’s interesting is that when you ask people about the objectives they’ve got for AI, what tops the poll is operational efficiency – 47% of respondents saying that was the most important strategic priority of AI. Second most important was boosting revenue, which might be a little bit surprising… About 21% said that that was their top strategic priority.”
He says executives expect AI integration to deliver real financial gains but notes that corporate leaders remain conservative in their estimates.
“[They] are anticipating, on a three-year view, a 7% revenue gain specifically linked to AI and a similar 7% profit gain linked specifically to AI.”
Bloxham adds that he found it surprising that more than half of the survey respondents said that they are looking to hire more people amid the adoption of the technology.
“Whilst a lot of people are making short-term cuts to headcount, about 66 percent said they are making those changes. When you look at the strategic priorities, headcount reductions explicitly was one of the lowest in terms of importance. Over 60% of respondents are saying they plan to actually increase headcount as a result of AI on average by around 4%.”
Survey data also finds that among global firms, OpenAI and Google are the most popular large language model (LLM) providers.
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