Public sentiment toward AI and its use is turning more cautious even as adoption continues to rise.
A new poll from Quinnipiac University, which surveyed 1,397 US adults between March 19th and 23rd, finds that 55% of Americans believe AI will do more harm than good in their daily lives, compared with 34% who see more benefit. About 11% offered no opinion.
The figures mark a shift from April 2025, when 44% viewed AI negatively, 38% saw it as beneficial and 18% had no opinion.
Quinnipiac’s survey also reveals growing concern about AI job disruption, as 70% say advances in AI are likely to reduce job opportunities, while just 7% expect job growth and 18% see little impact. A year earlier, 56% expected job losses.
The study also finds that trust in AI remains limited despite growing usage, with 76% saying they trust AI-generated information either hardly ever or only some of the time, while 21% say they trust it most or nearly all of the time.
Tamilla Triantoro, associate professor at Quinnipiac University School of Business, says a widening gap is emerging between AI’s growing role in daily life and public confidence in its long-term impact.
“The contradiction between use and trust of AI is striking. Fifty-one percent say they use AI for research, and many also use it for writing, work, and data analysis. But only 21% trust AI-generated information most or almost all of the time. Americans are clearly adopting AI, but they are doing so with deep hesitation, not deep trust.”
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