AI startup Anthropic is unveiling a list of jobs with the highest exposure to AI automation.
In its Labor Markets Impact of AI report, Anthropic says it used three data sources to come up with an automation exposure list, including the O*Net Database for tasks associated with US jobs, the Anthropic Economic Index for real-world Claude usage and data from the 2023 Eloundou et al. study for LLMs’ theoretical capabilities to complete a task at least twice as fast.
The findings show that the most exposed job is computer programming with 74.5% coverage, meaning AI tools are already being used for tasks that represent about three-quarters of a typical programmer’s workflow.
Customer service representatives are next at 70.1% coverage, followed by data entry keyers at 67.1% and medical record specialists at 66.7%.
Market research analysts land at number five at 64.8%, sales representatives at 62.8%, financial and investment analysts at 57.2% and software QA analysts at 51.9%.
Rounding out the list are information security analysts at 48.6% and computer user support specialists at 46.8% coverage.
Anthropic’s research also shows that people are not using Claude to its fullest capabilities. The firm shares a chart showing a large gap between real-world Claude use and its theoretical capabilities.
“The red area, depicting LLM use from the Anthropic Economic Index, shows how people are using Claude in professional settings. The coverage shows AI is far from reaching its theoretical capabilities. For instance, Claude currently covers just 33% of all tasks in the Computer & Math category.
As capabilities advance, adoption spreads, and deployment deepens, the red area will grow to cover the blue. There is a large uncovered area too; many tasks, of course, remain beyond AI’s reach—from physical agricultural work like pruning trees and operating farm machinery to legal tasks like representing clients in court.”
In December, Microsoft CEO Satya Nadella said that humans are the new bottlenecks as systems become more powerful faster than people can effectively use them.
Just last month, Anthropic CEO Dario Amodei warned that AI could cause “a lot of disruption” in the labor market because it is moving at breakneck speed.
Disclaimer: Opinions expressed at CapitalAI Daily are not investment advice. Investors should do their own due diligence before making any decisions involving securities, cryptocurrencies, or digital assets. Your transfers and trades are at your own risk, and any losses you may incur are your responsibility. CapitalAI Daily does not recommend the buying or selling of any assets, nor is CapitalAI Daily an investment advisor. See our Editorial Standards and Terms of Use.